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Guidelines

What can I bring? ✓

Cameras are allowed (no video, no flash).
Please bring a light jacket for the evenings can be chilly.
We accept cards everywhere in the venue, including the box office and beverage sale locations. No cash will be accepted at the box office.

What should I leave at home? ✘

A seat will be provided, so you do not need to bring a chair or blanket.
Outside food
Alcohol
Glass containers of any kind (which includes wine glasses)
Video cameras
Weapons of any kind

FAQ

Is there a children's ticket policy?

Children must sit within the same section as their accompanying adult. There is no price difference for children’s tickets and no exceptions to this ticket.

Where can I purchase tickets?

Tickets are available online on our website. Tickets can ONLY be purchased ONLINE. For Will Call, please remember to bring a proper photo ID.

Are upgrades available?

Upgrading tickets is an option before the event or at the concert, as long we are not sold out of the ticket you want to upgrade to. There is no "down-grading" of tickets. Prior to the date of the concert, please visit our contact us page, and fill out a general inquiry form to upgrade your tickets.

How will I pick up my wristband(s)?

You may print out your e-ticket(s) or show them on your mobile device to scan in and exchange for a wristband upon arrival. Please make sure the QR codes print correctly.

When do the doors open to the venue?

This information will be listed on your e-tickets. Please check out our e-newsletters, and social media updates to verify when the doors open. Follow us for all the most up-to-date information! @rhythmonthevine

Will I be searched upon entry to the venue?

All bags and personal belongings will be searched prior to entry

Is re-entry allowed at the concerts?

Re-entry into the concerts is only allowed with the proper wristband.

What forms of payment are accepted at the concerts?

We accept the following payment methods at the concert: cash, ATM/Debit cards and credit cards (Visa, Mastercard & American Express).

Why did you bill me twice?

If your credit card was declined when attempting to place an order, it may appear on your bank statement as a pending transaction. Some banks and credit card companies place a hold on a pending transaction for a certain period of time (usually 3 to 5 business days) and then release the funds back into your account. If you have any further questions, please contact your bank and/or credit card company.

Will I be able to buy food and drinks at the event?

Yes, to have a full-service meal before the concert, you may dine at the Vineyard Rose Restaurant located on the South Coast Winery Property, to enjoy a pre-concert dinner, reservations are highly recommended. To dine during the Concert, you may visit any of our food vendors who offer a variety of foods! We will also have 2 full-service bars in the venue.

Are there restrooms at the venue?

Yes, there will be restrooms located on-site. Wheelchair-accessible restrooms are located on-premises.

Will there be first-aid on site?

First-aid will be provided, if needed.

Is there a Lost & Found?

The Lost & Found is located at the box office. The manager on duty will be able to assist with lost items.

I'm a member of the media and would like to cover the event.

For all media questions and requests please visit our contact us page and fill out our press form.

What if it rains?

The concerts are rain or shine, artists and times are subject to change without notice, no refunds.

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