Information

WHAT TO BRING

Cameras are allowed (no video, no flash). Please bring a light jacket for the evenings can be chilly. Drinks purchased in the Lobby Lounge may be brought into the venue; we will assist you in switching from glass to plastic at the entrance of the venue. We accept cash and credit card everywhere at the event, including the box office and beverage sale locations.

WHAT NOT TO BRING

A seat will be provided, so you do not need to bring a chair or blanket. Please do not bring outside food, alcohol, glass containers of any kind (which includes wine glasses) or video cameras.

What is an E-Ticket?

Ticket(s) will be available to print immediately from the confirmation email. You may locate the link inside the confirmation email that allows you to download and print the ticket(s) or show it on your mobile device.
Please make sure that QR codes print correctly.
If you do not see your confirmation email in your inbox, please make sure to check your junk/spam folders.
IMPORTANT: If you have trouble printing your tickets, we can print them the night of the show. Visit the Box Office located to the left of the ticket check-in tents to receive assistance. Please have your order number and photo ID ready.
A photo ID is required for any Will Call pickup.

Is there a children's ticket policy?

Children must sit within the same section as their accompanying adult. There is no price difference for children’s tickets and no exceptions to this ticket.

Where can I purchase tickets?

Tickets are available online on our website. Tickets can ONLY be purchased ONLINE. For Will Call, please remember to bring a proper photo ID.

Are upgrades available?

Upgrading tickets is an option before the event or at the concert, as long we are not sold out of the ticket you want to upgrade to. There is no "down-grading" of tickets. Prior to the date of the concert, please call the Omega Events Box Office at (949) 360-7800 to upgrade to your tickets.

How will I pick up my wristband(s)?

You may print out your e-ticket(s) or show them on your mobile device to scan in and exchange for a wristband upon arrival. Please make sure the QR codes print correctly.

When do the doors open to the venue?

This information will be listed on your e-tickets. Please check the out our e-newsletters, and social media updates to verify when the doors open. Follow us for all the most up to date information! @rhythmonthevine

Will I be searched upon entry to the venue?

The Rhythm on the Vine® Concert Series reserves the right to search personal bags upon entrance to the concert.

What should I leave at home?

A seat will be provided, so you do not need to bring a chair or blanket. Please do not bring outside alcohol, glass containers of any kind (which includes wine glasses) or video cameras.

Is re-entry allowed at the concerts?

Re-entry into the concerts is only allowed with the proper wristband.

What forms of payment are accepted at the concerts?

We accept the following payment methods at the concert: cash, ATM/Debit cards and credit cards (Visa, Mastercard & American Express).

Why did you bill me twice?

If your credit card was declined when attempting to place an order, it may appear on your bank statement as a pending transaction. Some banks and credit card companies place a hold on a pending transaction for a certain period of time (usually 3 to 5 business days) and then release the funds back into your account. If you have any further questions, please contact your bank and/or credit card company.

Are there ATM machines at the event?

Yes, ATMs are located on-site.

Will I be able to buy food and drinks at the event?

Yes, to have a full service meal before the concert, you may dine at the Vinyard Rose Restaurant located on the South Coast Winery Property, to enjoy a pre-concert dinner, reservations are highly recommended. To dine during the Concert, you may visit any of our 4 food trucks which offer a variety of foods! We will also have 2 full-service bars in the venue.

Are there restrooms at the venue?

Yes, there will be restrooms located on-site. Wheelchair-accessible restrooms are located on-premises.

Will there be first-aid on site?

First-aid will be provided, if needed.

Is there a Lost & Found?

The Lost & Found is located at the box office. The manager on duty will be able to assist with lost items.

I'm a member of the media and would like to cover the event.

For all media questions and requests please email press@omegaevents.com.

What if it rains?

The concerts are rain or shine, artists and times are subject to change without notice, no refunds.

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WHAT TO BRING

WHAT NOT TO BRING

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